Assessors | Account Managers | Office Team
Assessors
Qualmark assessors are fully trained and qualified to undertake Qualmark assessments, and come with commercial experience in hospitality, accommodation management and/or assessing. As well as conducting the assessment, their goal is to add value to your business.
Each assessor will, on average, visit up to 200 properties a year. That gives them a rare and valuable insight to what's happening in the accommodation marketplace. They're happy to discuss your ideas, offer suggestions or try to add value to your business in whatever way possible.
|
Liz is Qualmark's endorsement assessor for the lower South Island. With a background in educational tourism and tour leader training, Liz is passionate about quality products and processes. She has travelled extensively for work and pleasure and made a home in Hawea Flat in 2001. Given a spare moment she loves to read, write and run.
Liz Breslin
|
Sue is based in Christchurch and has been working with Qualmark for five years. She says that over that time she has met wonderful people and visited a range of interesting places and properties - no two days are the same. She has extensive experience in tourism having owned her own business - showing visitors the very best of the area's homes, gardens and cuisine. Sue has also travelled extensively throughout NZ and overseas. In addition she has business, management and catering experience. Interests include slow food, gardening and tramping. Sue is an accommodation assessor for the Christchurch region.
Sue Denny
|
Born and raised in Canterbury, Di trained as a nurse then went travelling for a few years, mainly in the USA. After a stint on Campbell Island, our Southern weather station, she opened a B&B in Methven 25 years ago. Di is an accommodation assessor for Nelson, Marlborough and the West Coast. She is also a gardener, walker, skier, traveller and dog lover.
Di Harris
|
|
|
Martin immigrated to NZ from The Netherlands in 1985, looking for the 'Kiwi way of life'. He was part of the opening team for The Regent of Auckland. Following a number of General Manager roles in the luxury lodge market, Martin has been a consultant to the hospitality industry since 1999. Martin's broad range of interests includes ancient history, along with anything flying and ocean related. Martin is an accommodation assessor for Auckland, Waikato, Coromandel and the Bay of Plenty.
Martin van Lubeck
|
Greg is the endorsement assessor in the upper South Island and West Coast. You may recognise him from the former Adventure Tourism Council or from his time with the TIANZ Board representing the Adventure sector. Greig has a strong background in adventure tourism having owned his own business for 10 years after being an outdoor education teacher. Along with his work for Qualmark Greig also facilitates corporate leadership and personal development training both in NZ and off-shore. Greig's personal experience and training skills link well with the endorsement process, which aims to help operators improve their business.
Greig Caigou
|
Ron has been with Qualmark for more than five years. He joined Qualmark following five years as General Manager of Victoria Park Market and has previous experience in farming, horticultural, telecommunications and retail businesses.
Ron Russell
|
|
Sales and Account Management
You can contact any member of the sales team via email (enquiries@qualmark.co.nz) or by calling 0800 QUALMARK (0800 782 562). Individual sales team member contact details are within each listing.
|
Brian brings many years of sales and marketing experience to Qualmark. He manages the sales and account management team who provide one point of contact for tourism businesses and their relationship with Qualmark.Previously Brian held the role of Sales Manager for Fullers Bay of Islands and also held roles at Nike New Zealand over a 14-year period.
Ph: 09 377 7145
Brian Shirley
Head of Sales and Accounts
|
Grant joined Qualmark after spending nine years working in sales roles for Tourism Holdings Ltd and SKY TV. Prior to this he spent three years as a driver and tour manager for Fullers Northland/Kiwi Experience and Northern Exposure Tours. He has backpacked extensively through and worked during that time in Europe, Asia, America and the South Pacific. A keen hunter and fly fisherman he enjoys his weekends outdoors with his family.
Ph: 09 377 7149
Grant Ward
NSAM Backpackers, Student Accommodation, Visitor Adventure Activities, Visitor Leisure Activities and Visitor Transport
|
Scott has been an account manager in various roles for over three years. Previous to that he has a strong background in customer service management and front line customer service. He is well-travelled having lived and worked in the UK where he managed an historic bed & breakfast, restaurant and pub. He also found time to visit over 25 countries in Europe, North America, Asia and the Pacific.
Outside of work Scott is a keen and competitive sportsman who enjoys cycling, football and golf.
Ph: 09 377 2137
Scott Murray
NSAM Guest & Hosted, Holiday Home, Holiday Park, Hotel, Self Contained & Serviced, Venues, Inbound Tour Operators and Exclusive
|
|
|
Kelly's passion for travel led her to study Travel & Tourism before heading off to work and travel extensively in the UK, Europe and America. She returned to New Zealand to enjoy all it has to offer, especially the adrenalin inducing activities.
Kelly provides administrative support to Qualmark's National Sales & Account Management team. Her role includes issuing licence holder information and brand management.
Ph: 09 377 7144
Kelly Lester
Senior Sales Account Administrator
|
Before coming to Qualmark, Mark spent seven years with New Zealand's leading Mystery Shopping provider and due to his success, Qualmark has positioned him as the Service Delivery Manager. This includes managing a nationwide team of tourism business assessors and Qualmark's Mystery Shop programme. With numerous successes in advertising and promotions, and various roles in senior management both regionally and internationally, Mark's skills and experience have seen the Qualmark Mystery Shop programme thrive since its inception. An 'avid and accomplished golfer', Mark's competitive streak also extends to the odd game of poker in his spare time. Mark comes to Qualmark with a strong background in sales and account management with a focus on retail stemming from Farmers and Placemakers.
Ph: 09 377 7148
Mark Alderson
Service Delivery Manager
|
|
|
Office team
Qualmark has an Auckland head office team built around delivering assessment services and promotional benefits to Qualmark licensees. You can contact any member of the office team via email (enquiries@qualmark.co.nz) or by calling 0800 QUALMARK (0800 782 562).
|
Returning to New Zealand after living in the UK and Melbourne for 10 years, Michelle's work history includes being a bookkeeper for a telecommunications company and a print and design company (which was one of Australia's fastest growing companies in 2003).
Michelle's role at Qualmark is focused on debtors and creditors, which includes invoicing for renewals and new licence holders. Her role also consists of payroll and month end reporting. Apart from her cat, Michelle loves travel, photography, and dancing.
Michelle Hatton
Finance and Accounting Manager
|
Peter's varied background includes retail horticulture, retail computer systems implementation, software systems administrator for one of NZ's largest retailers, along with a role as General Manager of a Retail Software Company. Peter's interests include travelling, dining and Newfoundland dogs.
Peter Lithgow
IT Manager
|
|
|
|
|
|
|
|
