Assessors | Account Managers | Office Team
Qualmark assessors are fully trained and qualified to undertake Qualmark assessments, and come with commercial experience in hospitality, accommodation management and/or assessing. As well as conducting the assessment, their goal is to add value to your business.
Each assessor will, on average, visit up to 200 properties a year. That gives them a rare and valuable insight to what's happening in the accommodation marketplace. They're happy to discuss your ideas, offer suggestions or try to add value to your business in whatever way possible.
You can contact any member of the sales team via email (enquiries@qualmark.co.nz) or by calling 0800 QUALMARK (0800 782 562). Individual sales team member contact details are within each listing.
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Brian brings many years of sales and marketing experience to Qualmark. He manages the sales and account management team who provide one point of contact for tourism businesses and their relationship with Qualmark.Previously Brian held the role of Sales Manager for Fullers Bay of Islands and also held roles at Nike New Zealand over a 14-year period. Ph: 09 377 7145 |
![]() Grant joined Qualmark after spending nine years working in sales roles for Tourism Holdings Ltd and SKY TV. Prior to this he spent three years as a driver and tour manager for Fullers Northland/Kiwi Experience and Northern Exposure Tours. He has backpacked extensively through and worked during that time in Europe, Asia, America and the South Pacific. A keen hunter and fly fisherman he enjoys his weekends outdoors with his family. Ph: 09 377 7149 NSAM Backpackers, Student Accommodation, Visitor Adventure Activities, Visitor Leisure Activities and Visitor Transport |
Ph: 09 377 2137 |
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Kelly's passion for travel led her to study Travel & Tourism before heading off to work and travel extensively in the UK, Europe and America. She returned to New Zealand to enjoy all it has to offer, especially the adrenalin inducing activities. Ph: 09 377 7144 |
Before coming to Qualmark, Mark spent seven years with New Zealand's leading Mystery Shopping provider and due to his success, Qualmark has positioned him as the Service Delivery Manager. This includes managing a nationwide team of tourism business assessors and Qualmark's Mystery Shop programme. With numerous successes in advertising and promotions, and various roles in senior management both regionally and internationally, Mark's skills and experience have seen the Qualmark Mystery Shop programme thrive since its inception. An 'avid and accomplished golfer', Mark's competitive streak also extends to the odd game of poker in his spare time. Mark comes to Qualmark with a strong background in sales and account management with a focus on retail stemming from Farmers and Placemakers. Ph: 09 377 7148 Service Delivery Manager |
Daphne comes to Qualmark from Rotorua, having been employed by the Ministry of Social Development where she held various key roles over the last nine years including Team Leader/Trainer. Coming from a large family, Daphne is the youngest of 11 brothers and 7 sisters and is a proud Maori woman of Tuhoe descent. Daphne has a passion for music, understandably, coming from a musical family where the late Prince Tui Teka was her uncle, she loves to sing and can quite often be found in the local karaoke bar. Daphne provides key support to Qualmark's team of tourism business assessors and administrative support for Qualmark's Mystery Shop programme. Ph: 09 377 2135 Service Delivery Coordinator |
Qualmark has an Auckland head office team built around delivering assessment services and promotional benefits to Qualmark licensees. You can contact any member of the office team via email (enquiries@qualmark.co.nz) or by calling 0800 QUALMARK (0800 782 562).
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Geoff brings to the organisation a passion for quality, which has been the focus of his career for a number of years. As Chief Executive, Geoff is responsible for the management, growth and overall development of the organisation. CEO |
Carolyn manages Qualmark's communications activities, including public relations, media relations, marketing, event management and branding projects. Previously with Auckland Airport, Carolyn enjoys working within the tourism industry. At Qualmark, she is focused on delivering strategic and beneficial communications strategies. She has a particular interest in 'responsible tourism' initiatives. Communications Manager |
Erin joins Qualmark with extensive experience in the travel industry. She has held Personal Assistant positions with Garuda Indonesian Airlines, Air Pacific, Singapore Airlines and Malaysia Airlines. Erin's interests are varied and include reading, films, music, fine dining - and of course loves travelling. Erin Quigan |
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Peter's varied background includes retail horticulture, retail computer systems implementation, software systems administrator for one of NZ's largest retailers, along with a role as General Manager of a Retail Software Company. Peter's interests include travelling, dining and Newfoundland dogs. System & Support Manager |
Returning to New Zealand after living in the UK and Melbourne for 10 years, Michelle's work history includes being a bookkeeper for a telecommunications company and a print and design company (which was one of Australia's fastest growing companies in 2003). |